Product overview

Sold in pairs (1 left, 1 right). Supplied with 13mm (standard) stack height. Hinge packers can be purchased separately to increase depth to 17mm.

Features & Benefits

* Enhanced weather sealing - enclosed end caps, asymmetric location system and profiled vent are all help 
* Long life expectancy - uses Thermoplastic components and tested to 30,000 cycles 
* Smooth operation - patented lipped slider 
* Easy friction adjustment - without metal-to-metal contact 

Common symptoms of failing friction hinges

* Difficulty opening and closing the window? 
* Window not closing tightly into frame? 
* Draughts through closed window despite gaskets in place? 
* Window fails to stay in position when partially open?

If you experience any of the above then you should consider repairing or replacing the hinges, before the situation gets worse and also becomes a security risk.

Delivery & Returns

How much is delivery?

UK Mainland Delivery is £2.99 on all items no matter how many you order!

Northern Ireland, Scottish Highlands, Channel Islands £6.00.

We do not offer International Delivery (Ireland, France, Spain etc).

When will my order be dispatched?

Orders before 3pm (Monday to Friday) are usually dispatched same day but may take up to 24 hours.

When will I receive my item?

We ship on 2 working day courier. Fully Tracked. Tracking will be emailed on dispatch. 

Special order items such as keyed alike locks will take longer to dispatch. Please refer to product description for lead times. 

I haven't received my item?

Please email us your name, order number and date of purchase.

We prefer email as it allows us time to research and respond.

Returns Information

We operate a 30 day refunds and return policy. 

If you change your mind you must return the product back to us within 30 days of delivery

Please include a copy of your invoice and a note stating reason for return. 

Additional keys, locks keyed alike or built to code are non refundable as they are personalised made to order goods.

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charges otherwise not. 

It is the buyers responsibility to arrange the return of goods to us. We do not offer a collection service for returning items. 

Items must be returned including original product packaging and accessories.

We reserve the right to refuse any returns that do not comply with this policy.

Please post returns to the following address:

Home Secure (Online)

Unit 5, Brookfield Drive

Liverpool, L9 7AJ

United Kingdom

Frequently Asked Questions

A 12-inch egress fire escape hinge is a type of friction stay designed to allow windows to open wide enough for emergency escape. It’s commonly used in uPVC and aluminium windows to meet fire safety requirements.

Yes, a 12-inch hinge can be suitable depending on the window size and layout. It provides a wide opening, but you should always check that it meets the minimum escape clearance required by building regulations.

These hinges are generally compatible with uPVC and aluminium windows, but suitability depends on sash size, weight, and frame design. Always match the hinge dimensions with your existing hardware.

Yes, installation is possible for DIY users with basic tools. However, proper alignment is essential to ensure smooth operation and to maintain safety standards.

Choosing the right components involves understanding measurements, compatibility, and how different parts work together. If you’re unsure, feel free to contact us for expert advice.