Home Secure Shop team member preparing customer orders
Talk to the security specialists

Whether you need help choosing the right lock, tracking an order, or arranging a return, our Liverpool-based team is on hand. We've helped thousands of customers secure their homes since 2013 — and with a 5.0 rating from over 500 reviews, you're in safe hands. Most emails are answered within one working day.

📦 Order updates & returns

Handled by our dedicated web team. Message us below with your order number and you'll get a full written update, usually within one working day.

Email: info@homesecureshop.co.uk

🔧 Technical & product advice

Not sure which lock, handle or cylinder you need? Call our specialists on 0151 521 8089, Mon–Thu 8am–5pm, Fri 8am–4:30pm.

🚨 Please note: We do not provide telephone service for online order updates - please email us with your order information. Our store staff do not have access to online order information. 🚨
📍 Visit our trade counter

Unit 5, Brookfield Drive, Aintree, L9 7AJ. Free, no-obligation advice — bring your old handle or cylinder and we'll match it on the spot.

Send us a message

Email:

info@homesecureshop.co.uk

Phone (Technical Advice Only)

0151 521 8089

Our Store Address

Home Secure, Unit 5,Brookfield Drive, L9 7AJ

Store Opening Hours:

Monday to Thursday - 8am - 5pm

Friday - 8am to 4.30pm

Saturday - Closed

Sunday - Closed