Frequently Asked Questions

Yes — it’s designed to handle UK weather conditions year-round, with a protective cover that keeps rain, frost, and dirt out.

Absolutely. The Home Secure™ key safe allows you to reset the 4-digit combination whenever you need to.

It can hold up to five standard keys — perfect for family, guests, or tradespeople.

The best place to mount an outdoor key safe is on a solid, discreet exterior wall that is easy for authorised users to reach but not immediately visible to passers-by.

Here are the recommended guidelines:

✔ Choose a solid surface

  • Brick or concrete walls are ideal
  • Avoid weak or hollow surfaces like thin timber or plastic cladding
  • Ensure the mounting area is stable and doesn’t move

✔ Mount it out of plain sight

  • Side walls near the door are better than front-facing walls
  • Avoid very obvious locations like right next to the handle
  • Choose a position slightly hidden by a gate, wall, or pipework if possible

✔ Recommended installation height

  • Around 4–5 feet (120–150 cm) from the ground
  • This keeps it comfortable to access while being less noticeable

✔ Weather protection

  • Pick a sheltered spot under an eave or frame
  • This protects the combination cover and prolongs the life of the lock

✔ Drilling tips

  • Mark drill holes using the backplate as a template
  • Use a masonry drill bit for brick or concrete
  • Insert the supplied wall plugs fully before tightening screws
  • Ensure the safe is mounted flush and doesn’t move

✔ Security best practice

  • Never mount the key safe on a door itself
  • Don’t store master keys or primary house keys in a publicly accessible area
  • Share the code only with trusted users and update regularly

A well-installed key safe is far more secure than hiding keys under mats, bins, or plant pots.

Most UK home insurers do not officially “approve” specific key safes, but this model meets the general security expectations for domestic key-storage use when installed correctly.

Here’s what customers should know:

✔ Suitable for everyday home use

This weatherproof, wall-mounted combination key safe is designed for:

  • Homeowners
  • Tradespeople
  • Caregivers
  • Airbnb and short-term rental hosts

It provides secure, controlled key access without leaving keys hidden outdoors.

✔ Insurance guidance

  • Most insurers do not require special certification for domestic key safes
  • They expect the safe to be mounted securely, using screws and wall plugs
  • Key safes should be installed out of sight and on a strong surface (brick or concrete)
  • You should only store spare keys, not the main everyday-use key
  • Insurers recommend changing the code regularly and keeping it confidential

✔ When extra approval might be needed

For elderly care providers, assisted living, or commercial properties, some insurers or councils may request:

  • A specific type of key safe (often police-approved)
  • A particular mounting height or installation method
  • A tamper-resistant design

But for general household use, your key safe is perfectly suitable.

✔ Final reassurance

Using a secure key safe is far safer than hiding keys under pots, rocks, bins, or mats — and aligns with common UK home security advice.

Home Secure outdoor key safe with a four-dial combination lock. Protect spare keys outside your home with a strong, weather-resistant key safe. Visible security deterrent, weather-resistant design, keyless combination. Also shown: Four features of the Home Secure key safe: strong construction, secure protection, weather-resistant, simple to use.Home Secure outdoor key safe with a four-dial combination lock. Protect spare keys outside your home with a strong, weather-resistant key safe. Visible security deterrent, weather-resistant design, keyless combination.
Four features of the Home Secure key safe: strong construction, secure protection, weather-resistant, simple to use.
Home Secure key safe mounted on a brick wall in heavy rain. Burglary prevention, controlled access, outdoor-ready design.Home Secure key safe mounted on a brick wall in heavy rain. Burglary prevention, controlled access, outdoor-ready design.
Serious outdoor security: the key safe open with spare keys stored inside.Serious outdoor security: the key safe open with spare keys stored inside.
Home Secure outdoor key safe fitting and use.Home Secure outdoor key safe fitting and use.
Home Secure outdoor key safe in use.Home Secure outdoor key safe in use.
Home Secure, The Security Specialists. Trusted by thousands of UK customers for practical, dependable security solutions designed for everyday use.Home Secure, The Security Specialists. Trusted by thousands of UK customers for practical, dependable security solutions designed for everyday use.
Product overview

The Home Secure outdoor key safe is a weatherproof, wall-mounted key lock box with a resettable 4-digit code. Keep a spare key outside for family, carers, tradespeople or guests, without hiding it under a mat or plant pot.

Key features

  • Weather-resistant: built for outdoor use, with a cover that shields the keypad from rain, frost and dust.
  • Resettable 4-digit code: 10,000 possible combinations. Change the code whenever you need to.
  • Alloy metal body in grey and black.
  • Holds 3–5 keys, depending on their size.
  • Wall-mounted: screws, wall plugs and a user guide included.
  • Size: 95 x 115 x 40mm.

Where to fit an outdoor key safe

Choose a sheltered but accessible spot, ideally not in plain view of the street. Then:

  1. Mark the screw holes using the safe as a template.
  2. Drill pilot holes suitable for the wall plugs.
  3. Insert the plugs and fix the safe with the screws provided.
  4. Set your own 4-digit code.

Ideal for

  • A spare key for family or carers
  • Airbnb and short-term rental hosts
  • Letting tradespeople in while you're out
  • Garages, sheds and utility areas

Not sure a key safe is right for you? Read should I have an outdoor key safe? See all key safes.

Delivery & Returns

How much is delivery?

UK Mainland Delivery is £2.99 on all items no matter how many you order!

Northern Ireland, Scottish Highlands, Channel Islands £6.00.

We do not offer International Delivery (Ireland, France, Spain etc).

When will my order be dispatched?

Orders before 2pm (Monday to Friday) are usually dispatched same day but may take up to 24 hours.

When will I receive my item?

We ship on 2 working day courier. Fully Tracked. Tracking will be emailed on dispatch.

Special order items such as keyed alike locks will take longer to dispatch. Please refer to product description for lead times.

I haven't received my item?

Please email us your name, order number and date of purchase.

We prefer email as it allows us time to research and respond.

Returns Information

We operate a 30 day refunds and return policy.

If you change your mind you must return the product back to us within 30 days of delivery

Please include a copy of your invoice and a note stating reason for return.

Additional keys, locks keyed alike or built to code are non refundable as they are personalised made to order goods.

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charges otherwise not.

It is the buyers responsibility to arrange the return of goods to us. We do not offer a collection service for returning items.

Items must be returned including original product packaging and accessories.

We reserve the right to refuse any returns that do not comply with this policy.

Please post returns to the following address:

Home Secure (Online)

Unit 5, Brookfield Drive

Liverpool, L9 7AJ

United Kingdom